Qualmark
To gain our Qualmark rating Suncourt Hotel underwent an onsite assessment using criteria made up of over 400 quality checks. The assessment criteria, which have been developed with the tourism industry and based on research into what travelers want, looks at areas such as cleanliness, safety, facilities, customer service, business operations and more. As a result of the onsite assessment Suncourt Hotel has been awarded a 4 Star Grade Hotel Category.
Qualmark Enviro Ratings
A first for Taupo, Suncourt Hotel and Conference Centre has just been recognized as an operator that understands its responsibilities and has been awarded Qualmark’s Enviro – Bronze. It is our aim to try and minimize any effects of our operation on our surroundings. This in turn will help not only Taupo’s environment but help keep New Zealand’s clean and green lifestyle for generations to come.
Through our environment policy statement we will aim to:
- Meet the requirements of all relevant environmental legislation, policies and initiatives
- Continually look at ways to improve our environmental performance
- Use materials and energy efficiently
- Manage waste and recyclables appropriately. Reduce wherever possible
- Promote, where possible, the purchase of locally based and environmentally sound products, materials and services
- Inform and communicate environment policies and procedures to all staff
Sustainability steps taken by Suncourt Hotel
- 2008 refurbishment program Suncourt installed Fujitsu inverters into 40 lake view studios, replacing old style wall mounted heaters. Some heating units were well over 12 years old
- Power saving devices installed into 27 lake view studios. Key cards must be inserted into device to operate lights and power appliances
- All unnecessary outdoor lighting work on timers and switch off no later than 11.30pm daily. Others including some car park lighting and path lights work on sensors only.
- Option for guests to reuse towels, to save water and reduce chemical detergents.
- Energy saving light bulbs installed into our two main conference rooms
- Recycling programs in place
- Promote and support local suppliers of goods and services
|
|
Pro-Tek Systems NZ Ltd and Suncourt Hotel – TAUPO
At Suncourt Hotel we take hygiene and sanitation very seriously. To demonstrate to our guests that we are committed to maintaining high standards Suncourt Hotel is proud to announce that we have aligned ourselves with Pro-Tek. Pro-Tek allows us to provide our guests with services and procedures for best practice in the prevention, detection and control of insect infestations.
Our certificate is an endorsement of our commitment to educate staff and the provision of excellent facilities that are certified to be cleaned to the highest possible standards. Our service systems and product applications are jointly managed by Pro-Tek systems and Suncourt Hotel .
The objective of this programme is to demonstrate to guests that Suncourt Hotel is:
- Committed to provide superior levels of sanitization of guest facilities
- Using environmentally friendly equipment and products where possible
Our certificate is proudly displayed. It is an asset and advertisement for our Taupo accommodation that differentiates our business from others in the same sector. It is an endorsement system to let our visitors know they are safe from bacteria, viruses and allergens.
Tag and Test – Electric Room appliances
Prevention, protection and compliance. One method to achieving this is to ensure equipment, leads and appliances are tested for electrical faults on a regular basis. Visual inspections are performed to identify any obvious problems and electrical tests are performed on equipment with pre-set tolerances, ensuring integrity in the process to reduce the risk of electrical shock as far as practicable. A computer generated log provides the results. As long as it meets the requirements, the item is tagged and logged. These services are carried out by the local Jim’s Tag and Test franchise, whom are compliant with New Zealand standards. The franchisees are competent persons in accordance with AS/NZS 3760:2003 and are trained to ensure their testing practices comply with all requirements. The equipment they employ is able to perform a leakage test as required by AS/NZ 3760:2003
Suncourt Hotel is affiliated with the following groups/organizations
New Zealand Hotel Council – Current Members
New Zealand Hotel Council is an incorporated society whose members include the international chain, independent, privately-owned and boutique hotels throughout the country. The New Zealand Hotel Council is actively engaged in activities that provide tangible benefit and leadership to its members. NZHC's members have well over a billion dollars invested in properties and plant. They are responsible for thousands of employees around the country and are committed to being actively involved in the ongoing development and success of the tourism industry throughout New Zealand.
HANZ – Current Members
The Hospitality Association is a voluntary trade association representing 2,350+ hospitality businesses. The association is committed to adding value to its members via individual membership service and by local and national advocacy. Members have access to legal advice and information on employment, liquor licensing and other compliance issues. Members can also save money through the purchasing benefits we have arranged. The Hospitality Association represents members on all issues impacting on their businesses including tourism, employment, sale and supply of liquor, accommodation, food and gaming.
CINZ – Current Members
Conventions and incentives New Zealand is the marketing name for the New Zealand Convention Association Inc, a fully incorporated non-profit society, which commenced its activities in 1984. The association is dedicated to yielding commercial benefits to its members and the New Zealand economy as a whole.
ITOC
The Inbound Tour Operators Council of New Zealand is a trade association representing the New Zealand inbound tourism industry. ITOC's mission statement is clearly focused on inbound tourism and ITOC is well placed to play a key role within the New Zealand tourism industry. Its membership includes Inbound Tour Operators (Full Members) and their suppliers (Allied Members). ITOC has represented the interests of inbound tourism for over thirty years, and today its full and allied members collectively handle most of New Zealand's holiday visitor arrivals.
Hospitality Standards Institute
The Hospitality Standards Institute (HSI) focuses on developing talent in the hospitality industry. HSI is our training partner and they help us to help our staff build careers, or deliver skilled people to help grow our business. With the help of the Hospitality Standards Institute (HSI), Suncourt Hotel offers training at different levels – from induction programs, through to National Certificates.
AA Rewards Scheme – Current Members
We have everything from backpackers to apartments, holiday parks to motels. Whatever your accommodation needs we have providers throughout the country. If it’s a rental car you need or if you’re trying to find your next adventure thrill, we have it all. Planning your next Kiwi holiday with the AA is so simple and when booking with participating AA Rewards Travel Partners, your next holiday could be earning you AA Rewards Points.
New Zealand Tourism Industry – Current Members
New Zealand's spectacularly beautiful landscape includes vast mountain chains, steaming volcanoes, sweeping coastlines, deeply indented fiords and lush rainforests. Comparable in size and/or shape to Great Britain, Colorado or Japan, New Zealand has a population of only four million - making it one of the world's least crowded countries. It is a haven for those seeking peace, rejuvenation and relaxation as well as a playground for thrill seekers and adventurers. A temperate climate with relatively small seasonal variation makes it an ideal year-round holiday destination.
|
|
 |
 |
|
 |
 |
|
 |
 |
Huka Falls Jet Package
Spend one night in the superb surroundings of Lake Taupo and enjoy a Huka Jet boat ride for two.
 |
|
 |
 |
 |
|
 |
 |
|
 |
 |
Suncourt Receives New Qualmark Rating
Congratulations to the team at Suncourt Hotel for achieving the 4 star Qualmark rating recently.
 |
|
 |
 |
|